FAQ

**What is the shipping policy?**

We ship all orders from our facility in Las Vegas. Orders are processed within 1‑2 business days and typically arrive within 3‑7 business days depending on your region. You'll receive a tracking number when your order ships.

**Do you offer international shipping?**

Yes, we ship internationally to most countries. International shipping rates and delivery times vary by destination; please check at checkout.

**What is your return policy?**

We stand behind our products. If you're unsatisfied, you may return unopened items within 30 days for a refund. Please contact support to initiate a return.

**Are your products organic and free of additives?**

All of our minerals and salts are sourced from regenerative farms and are free from artificial additives, fillers, or preservatives. They are lab‑tested for purity.

**How do I use your mineral supplements?**

Each product has usage instructions on its label and on the product page. Always start with the recommended serving size and consult your healthcare provider if you have questions.

**Do you offer subscriptions?**

Many of our products are available as subscriptions with a discount. Select 'Subscribe & Save' on the product page and choose your delivery frequency.

If you have any other questions, please contact us at support@aquaviv.net or use the chat assistant.